Customer Care: 079 124 2607
Open 8:30am to 4pm
For Sales and General enquiries please email customercare@wifly.co.za
Cindy (the flying widow) and Clive (Shop Front Guy) - package enquiries, tracking numbers, complaints and compliments
For any Shipping/Payment enquiries, please contact us on customercare@wifly.co.za (Please note* We will not track a parcel until 10 days has passed since shipping)
Proof Of Payments must be emailed to customercare@wifly.co.za
Faxed proof of payment can be sent to 086 599 5034
We will respond to any email query within 24 hours. Usually far less though. If for whatever reason we dont please give us a call
If you have any questions regarding products on the site or products you would like us to Order for you then please email customercare@wifly.co.za
Shop Details:
We have recently opened a small shop in Sarnia Durban. The address is 18 Cavell Place Sarnia. You can collect orders here as well as purchase goodies from the shop. Please note that you still have to pay via EFT and all orders must go through the Wifly Site for auditing purposes.
Collection of Parcels is between 2 and 5pm daily. You will get an email notification saying your parcel is ready. If you come before this you may have to wait.
Our business working Hours are 8:30 - 4 Mon to Fri. The site is operational 24/7 though.
Banking Details
Standard Bank
Westville
Name of Account Holder: S F Houston
Cheque Acc 252548388
Ref: Your order number
Email proof of payment to customercare@wifly.co.za